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TESTIMONIALS
Excellent service!
I just want to commend you on the excellent service that you guys are giving.
I have had more problems resolved by you in one day than what took my previous service provider an entire month!!! NetSANeil Malanwww.netsa.co.za
RESELLER WEB HOSTING
Unlimited Windows reseller hosting in South Africa and Coldfusion
reseller hosting in South Africa provide you with all the tools require to resell windows web hosting, e-mail hosting and domain name registrations through the use of our unbranded reseller services.
All reseller accounts include our Helm Control Panel, allowing you to control every aspect of your hosted accounts.
Windows reseller hosting in South Africa based on the success
of our USA model. Powered by Helm - the industry leading web host
control panel software, our South African windows reseller hosting
packages start from as little as R138 per month and allow you run
your own virtual hosting company.
 South African hosted coldfusion reseller packages allow you to host all of your clients coldfusion domains under one reseller account. We
ensure your that transparency is maintained at all times by supplying you with a wide range of unbranded reseller hosting solutions. Coldfusion reseller hosting packages start from as little as R184.00 per month.
Unlimited Bandwidth
Enjoy unlimited bandwidth on our ZA Reseller Packages.
WEB SITE HOSTING
VIRTUAL SERVERS
Virtual servers provide the most cost effective solution for clients who require dedicated resources to host their online applications. Virtual servers allow you root / console access to the server and its operating system, allowing you to install and manage every aspect of the server and its configuration. All virtual servers include network usage monitoring and ICMP monitoring including detailed monthly reports.
DEDICATED SERVERS
server-admins.NET provides dedicated server hosting within the United Kingdom & United States. UK dedicated servers boast low latency to South African web users and offer traffic volumes unseen within South Africa. USA dedicated servers include a selection of 3 data centers and state of the art infrastructure. House your servers within Texas, Seattle or Washington DC, three data centers connected via private, 10G point-to-point connections, and integrated through proprietary automated tools .
Affordable and reliable windows dedicated server solutions provided within secure hosted environments, complimented by the following state of the art facilities. The datacenter, located in Texas, Dallas features is a Tier IV datacenter facility located inside the well known INFOMART telecom hotel near downtown Dallas. The building sits atop three redundant electrical grids from TXU delivering diverse power to each quadrant of the building.
WEBSITE MONITORING
Know when your web site or server is down! Monitoring services allows you to be informed of outages, slow response times and resolutions to issues via e-mail notifications and msn notifications.
SATISFACTION GUARANTEED
We're confident enough to guarantee that if you are not completely satisfied  with any of our shared web hosting services within the first 30 days of signing up we'll gladly refund you. Find out more about our refund policy.
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CUSTOMER
SERVICE AGREEMENT
This is an agreement between you and Article Seven Internet Solutions
t/a server-admins.NET regarding your use of server-admins.NET´s
computers, interactive information, communication and server management
service. This Agreement governs the terms and conditions under which
server-admins.NET makes the services offered by server-admins.NET
available to individual consumers through a personal computer or
similar access, or to individual consumers or small businesses in
connection with the " server-admins.NET" web hosting or
similar services. Under this Agreement, you must comply with server-admins.NET´s
then current "Acceptable Use Policy," as updated from
time to time by server-admins.NET.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
- server-admins.NET will host an account for you, the purchaser
(hereafter referred to as the Account Holder), for the Account
Holder´s chosen domain name, for the period of time (the
Term) corresponding with the payment plan chosen by the Account
Holder. This contract will be automatically renewed at the end
of the Term and each successive renewal term, unless terminated.
- We require notification of non-renewal with at least 10 days
notice but not more than 30 days prior to the renewal date for all services with exception to Dedicated Services, Colocated and Virtual Private Services.
We require notification of non-renewal with at least 90 days
notice but not more than 360 days prior to the renewal date for all Dedicated Services, Colocated and Virtual Private Services.
You must have all account information to cancel and send your
notification via e-mail to
. If you do not provide this notice, you will be charged for
the next terms rate. There are no refunds on a la carte services.
Suspended accounts cannot be cancelled until all outstanding
amounts due are settled in full.
- server-admins.NET´s services are provided on an as is,
as available basis without warranties of any kind, either express
or implied, including, but not limited to, warranties of merchantability,
fitness for a particular purpose or non-infringement. server-admins.NET
expressly disclaims any representation or warranty that the
server-admins.NET services will be error-free, secure or uninterrupted.
No oral advice or written information given by server-admins.NET,
its employees, licensors of the like, will create a warranty;
nor may you rely on any such information or advice. The terms
of this Section will survive any termination of this Agreement.
- The Virtual Web Server Internet account and/or related electronic
services can only be used for legal purposes under all applicable
international, federal, provincial, and municipal laws. Further,
the Account Holder agrees not to store, transmit, link to, advertise
or make available any images containing pornography. Violations
of these or any other provisions of this Agreement may result
in termination of the services provided by server-admins.NET,
with or without the grant of a notice or cure period, such notice
or cure period to be granted at the sole discretion of server-admins.NET
based upon the severity of the violation. server-admins.NET
reserves the right to refuse service if any of the content within,
or any links from, the Account Holder´s website is deemed
illegal, misleading, or obscene, or is otherwise in breach of
server-admins.NET´s then current Acceptable Use Policy,
in the sole and absolute opinion of server-admins.NET. Notwithstanding
anything in this Agreement, the content of the Account Holder´s
website is the sole responsibility of the Account Holder. The
Account Holder agrees to indemnify and hold harmless server-admins.NET
from any and all claims, losses, damages, liabilities, judgments,
or settlements, including reasonable attorney's fees, costs,
and other expenses incurred by server-admins.NET, (collectively,
Claims) related to or in connection with the content of the
Account Holder´s website. The terms of this Section will
survive any termination of this Agreement
- Account Holder acknowledges that the nature of the service
furnished and the initial rates and charges have been communicated
to the Account Holder. Account Holder is aware that server-admins.NET
reserves the right to change the specified rates and charges
from time to time.
- The Account Holder agrees to follow generally accepted rules
of "Netiquette" when sending e-mail messages or posting
to newsgroups. server-admins.NET will not change passwords to
any account without proof of identification, which is satisfactory
to server-admins.NET, which may include written authorization
with signature. In the event of any partnership break-up, divorce
or other legal problems that includes Account Holder, Account
Holder understands that server-admins.NET will remain neutral
and may put the account on hold until the situation has been
resolved. Under no circumstances will server-admins.NET be liable
for any losses incurred by Account Holder during this time of
determination of ownership, or otherwise. The Account Holder
agrees to indemnify and hold harmless server-admins.NET from
any and all Claims arising from such ownership disputes. The
terms of this Section will survive any termination of this Agreement.
- The Account Holder agrees not to harm server-admins.NET, its
reputation, computer systems, programming and/or other persons
using server-admins.NET´s services. server-admins.NET
reserves the right to select the server for Account Holder´s
website for best performance. The Account Holder understands
that the services provided by server-admins.NET are provided
on a shared server. This means that one website cannot be permitted
to overwhelm the server with heavy CPU usage, for example from
the use of highly active CGI scripts or chat scripts. If the
Account Holder´s website overwhelms the server and causes
complaints from other users, the Account Holder has outgrown
the realm of shared servers, and will need to relocate it´s
website. server-admins.NET will refund any unused portion of
prepaid services. If the Account Holder refuses to comply with
this Section, then server-admins.NET has the right to terminate
the services provided to the Account Holder without any refunds
of the unused portion prepaid by the Account Holder. The Account
Holder agrees to indemnify and hold harmless server-admins.NET
and any other Account Holder from any and all Claims resulting
from the Account Holder´s use of the services provided
by server-admins.NET The terms of this Section will survive
any termination of this Agreement
- The Account Holder´s rights and privileges under this
Agreement cannot be sold or transferred without the prior written
consent of server-admins.NET.
- If the Account Holder sells or resells advertising or web
space to a third party then the Account Holder will be responsible
for the contents of that advertising and the actions of that
third party. server-admins.NET has the absolute right to reject
any advertising or other third party content that is illegal,
offensive or otherwise in breach of the then current server-admins.NET
Acceptable Use Policy. The e-mail distribution by the Account
Holder of "SPAM", "JUNK MAIL", or "UNSOLICITED
COMMERCIAL E-MAIL", is expressly prohibited. If the Account
Holder refuses to remove any advertising or other third party
content deemed objectionable by server-admins.NET, server-admins.NET
may terminate the services being provided to the Account Holder.
- server-admins.NET will use its best efforts to maintain a
full time Internet presence for the Account Holder. The Account
Holder hereby acknowledges that the network may, at various
time intervals, be down due, but not restricted to, utility
interruption, equipment failure, natural disaster, acts of God,
or human error. In no event shall server-admins.NET be liable
to the Account Holder for any damages resulting from or related
to any failure or delay of server-admins.NET in providing access
to the Internet under this Agreement. In no event shall server-admins.NET
be liable to the Account Holder for any indirect, special or
consequential damages or lost profits arising out of or related
to this Agreement or the performance or breach thereof. The
aggregate, total liability of server-admins.NET under this Agreement,
if any, shall in no event or circumstance exceed the total amount
actually paid by the Account Holder hereunder. The terms of
this Section will survive any termination of this Agreement.
- This Agreement applies to all accounts, sub-accounts, and
alternative account names associated with your principal account.
The Account Holder is responsible for the use of each account,
whether used under any name or by any person, and for ensuring
full compliance with this Agreement by all users of that account.
A server-admins.NET account may not be transferred without prior
written approval from server-admins.NET. The Account Holder
is responsible for maintaining the confidentiality of his/her
password. In the event of a breach of security through the Account
Holder´s account, the Account Holder will be liable for
any unauthorized use of server-admins.NET services, including
any damages resulting there from, until the Account Holder notifies
server-admins.NET´s customer service.
- If server-admins.NET assigns the Account Holder an Internet
Protocol address in connection with the Account Holder´s
use of the server-admins.NET services, the right to use that
Internet Protocol address will remain with and belong only to
server-admins.NET, and the Account Holder will have no right
to use that Internet Protocol address except as allowed by server-admins.NET
in its sole and absolute discretion.
- This Agreement constitutes the entire agreement between the
Account Holder and server-admins.NET with respect to the server-admins.NET
services and supersedes all prior agreements between the Account
Holder and server-admins.NET.
server-admins.NET´s failure to enforce any provision of
this Agreement shall not be construed as a waiver of any provision
or right. In the event that a portion of this Agreement is held
unenforceable, the unenforceable portion will be construed in
accordance with applicable law as nearly as possible to reflect
the original intentions of the parties, and the remainder of
the provisions will remain in full force and effect. The terms
of this Section will survive any termination of this Agreement.
- The parties shall attempt to resolve all disputes arising
out of this Agreement in a spirit of cooperation and with a
problem-solving mindset, without formal proceedings. Any dispute,
which cannot be so resolved, shall be subject to binding arbitration
upon the written demand of either party. Arbitration shall take
place in South Africa. Should any legal action permissible under
this Agreement be instituted to enforce the terms and conditions
of this Agreement, in particular the right to collect money
due on unpaid invoices, the prevailing party shall be entitled
to recover attorney-and-client costs from the moment of handing
over the matter to attorneys until date of final payment. The
terms of this Section will survive any termination of this Agreement.
- The Account Holder agrees to indemnify and hold server-admins.NET
harmless from any and all Claims resulting from or connected
with any activities conducted by the Account Holder. The Account
Holder and server-admins.NET will promptly notify the other
upon receipt of any Claim or legal action arising out of activities
conducted pursuant to this Agreement. The rights and responsibilities
established in this paragraph will survive any termination of
this Agreement.
- server-admins.NET may include the Account Holder´s name
and contact information in directories of server-admins.NET´s
service subscribers for the purpose promoting the use of the
services by additional potential clients. However, server-admins.NET
is not authorized to print the Account Holder´s name,
trademarks or other identifying information in any other advertising
or promotional materials without the prior written consent of
the Account Holder.
- The interpretation and enforcement of this Agreement shall
be governed according the laws of the Republic of South Africa
(excluding its choice of law rules). The Account Holder hereby
consents to personal jurisdiction in the federal and provincial
courts of South Africa for any action arising out of or relating
to the Account Holder´s use of the server-admins.NET services.
The federal and provincial courts of South Africa will have
exclusive jurisdiction over all such actions. In any such action,
the prevailing party will be entitled to recover all legal expenses
incurred in connection with the action, including but not limited
to its costs, both taxable and non-taxable, and reasonable attorney's
fees. The terms of this Section will survive any termination
of this Agreement.
- Notices required by this Agreement shall be in writing and
shall be delivered either by personal delivery or by e-mail.
If delivered by e-mail, notices shall be sent using a delivery
and read receipt. All notices and other written communications
under this Agreement shall be addressed to the individuals in
the capacities indicated below, or as specified by subsequent
written notice delivered by the party whose address has changed.
- Because the Internet is a global communication tool, and we
have clients from nearly every country in the world it is difficult
to dictate what is considered "adult material." However,
it is not our function to discriminate against those who choose
to utilize adult content or adult related material. This being
said, there are still several reasons why server-admins.NET
has been forced to create its no adult sites policy for its
virtual server users.
- Virtual account holders can receive a refund if account is
canceled within the initial 30 days after sign up. Reseller
account holders can receive a refund if account is canceled
within the initial 7 days after sign up. If the account holder
cancels after the time period specified, there will be no refund
given.
- Once your account has exceeded its allocated resource limits
(such as, but not limited to bandwidth or diskspace) additional
fee´s will be applied. Full responsibility for any excess
resources generated by an account is assumed by the account
holder. Temporary closure of accounts after resource exhaustion
will not be applied automatically unless specified by the account
holder. NB: please view our ´hosting package´ pages
within our website for current pricing and general information
regarding this.
- If an account holder´s account becomes overdue by more
than 7 (seven) days the account will be suspended. An administration
fee of R300.00 shall be charged to the account and interest
shall accrue on the overdue account at a rate of 15% per month
until the outstanding balance is paid in full. Suspended accounts
shall only be reactivated subject to the following conditions
:
- The account holder settles all outstanding amounts including
administration fees and interest.
- The account holder sign's a debit order agreement for
all future invoices and server-admins.NET billing are in
receipt of the signed agreement.
- If an account holder charges back for services rendered, a
R200 charge back fee will be added to the amount charged back
by the customer.
- If an account holder´s account is overdue for 30 days,
the account will be handed over to an outside collection agency.
At that time the account holder will incur a R300 collection
fee added to the balance previously due.
- All new accounts are subject to validation of details supplied
during the sign up process.
- You agree that server-admins.NET may establish limits concerning
use of any server-admins.NET service offered on any server-admins.NET
web site, including without limitation the maximum number of
days that e-mail messages will be retained by any server-admins.NET
service, the maximum number of e-mail messages that may be sent
from or received by an account on any server-admins.NET service,
the maximum size of an e-mail message that may be sent from
or received by an account on any server-admins.NET service,
the maximum disk space that will be allotted on server-admins.NET´s
servers on your behalf either cumulatively or for any particular
service. You agree that server-admins.NET has no responsibility
or liability for the deletion, corruption or failure to store
any messages or other content maintained or transmitted by any
server-admins.NET service. You acknowledge that the features,
parameters (for example, the amount of storage available to
users) or existence of any server-admins.NET service may change
at any time.
- In the event of 7 days of nonpayment, you agree to server-admins.NET´s
right to place a "nonpayment" page on your domain.
Furthermore you agree that DNS of your domain will remain unchanged
until full payment for the outstanding balance on your account
has been received by server-admins.NET.
- server-admins.NET may temporarily deny service or terminate
this Agreement upon the failure of Account Holder to pay charges
when they become due. Such termination or denial will not relieve
the Account Holder of responsibility for the payment of all
accrued charges, plus reasonable interest and any collection
fees.
The Account Holder agrees to indemnify and hold harmless server-admins.NET
from any and all claims, losses, damages, liabilities, judgments,
or settlements, including reasonable attorney´s fees, costs,
and other expenses resulting from such termination of services.
- The responsibility of all passwords and other related sensitive
information is assumed by the account holder, should any additional
fee´s arise from resource consumption due to poor credentials
(such as, but not limited to blank passwords or "test"
accounts) no fault shall be levied on server-admins.NET.
In the event that a users account is compromised due to weak
passwords, poor scripting or lack of knowledge, the user accepts
all responsibility for any transactions conducted on the users
account.
What does server-admins.NET consider "Adult Material?"
Any site whose revenue is gained in part or whole from its adult
content.
Photos or videos showing frontal nudity on either men or women
for nonscientific or non-artistic purposes.
Photos or videos showing graphic violence or death.
Revenue-generating hyperlinks to sites who violate policy #1.
Why does server-admins.NET have this policy?
Bandwidth and Resources
A shared server is a shared environment where many websites &
domains reside on each particular server. This being said, consider
that an average "adult site" gets more hits than 100
standard websites. Some of the smaller adult sites get around
5 GB of transfer per day. With these types of resources being
utilized, our servers would be severely slowed if we allowed these
high traffic sites to also reside on our servers. On top of that,
we would be forced to raise our prices to pay for the additional
bandwidth. We strive to keep our service offering fast and inexpensive,
and our bandwidth clear; therefore, adult sites are not an option.
server-admins.NET reserves the right to decide what it considers
"adult content", "adult material", "sexually
explicit", or "sexually related".
Let us know if you are unsure of the approval of your site before
placing an order.
Modification
server-admins.NET reserves the right to add, delete, or modify
any provision of this Policy at any time without notice.
Reporting Network Abuse
Any party seeking to report any violations of server-admins.NET´s
policy may contact
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