Use Policy (AUP)
Article Seven Internet Solutions cc, trading as server-admins.NET,
is a privately owned close corporation of South Africa.
By using our services, you agree to comply with our policies.
You are expected to use the Internet with respect, courtesy, and
responsibility, giving due regard to the rights of other Internet
users. We expect you to have a basic knowledge of how the Internet
functions, the types of uses which are generally acceptable, and
the types of uses which are to be avoided. Common sense is the
best guide as to what is considered acceptable use. The following
are unacceptable uses:
Illegality in any form, including but not limited to activities
such as unauthorized distribution or copying of copyrighted software,
violation of export restrictions, harassment, fraud, trafficking
in obscene material, drug dealing, and other illegal activities.
The provisions of this Policy are intended as guidelines and are
not meant to be exhaustive. Generally, conduct that violates law,
regulation, or the accepted norms of the Internet community, whether
or not expressly mentioned in this Policy, is prohibited. Article
Seven Internet Solutions cc reserves the right at all times to
prohibit activities that damage its commercial reputation and
Article Seven Internet Solutions cc´s servers may be used
only for lawful purposes. Transmission, distribution or storage
of any material in violation of any applicable law or regulation
is prohibited. This includes, without limitation, material protected
by copyright, trademark, trade secret or other intellectual property
right used without proper authorization, and material that is
obscene, defamatory, constitutes a legal threat, or violates export
control laws. Examples of unacceptable content or links: Pirated
software, Hackers programs or archives,
Warez Sites, Irc Bots,
We will be the sole arbiters as to what constitutes a violation
of this provision.
System and Network Security
Violations of system or network security are prohibited, and may
result in criminal and civil liability. Examples include, but
are not limited to the following: unauthorized access, use, probe,
or scan of a systems security or authentication measures, data
or traffic. Interference with service to any user, host or network
including, without limitation, mail bombing, flooding, deliberate
attempts to overload a system and broadcast attacks. Forging of
any TCP-IP packet header or any part of the header information
in an e-mail or a newsgroup posting.
It is a violation for anyone who, including but not limited to,
employs posts or programs which consume excessive CPU time or
storage space, permits the use of mail services, mail forwarding
capabilities, POP accounts, or auto responders other than for
their own account; or resale of access to CGI scripts installed
on our servers.
No one shall post defamatory, scandalous, violent or private information
about a person without their consent, intentionally inflicting
emotional distress, or violating trademarks, copyrights, or other
intellectual property rights.
Spamming, Unsolicited E-mail & Bulk E-mail
Sending unsolicited messages, including, without limitation, commercial
advertising, bulk e-mail, mass e-mail and informational announcements,
is expressly prohibited.
Article Seven Internet Solutions reserves the right to determine
what it considers as Spam, Unsolicited E-mail or Bulk E-mail
E-mail which is considered as Spam, Unsolicited or Bulk may be
intercepted, rejected or throttled without any notice to the sender
A user shall not use another site´s mail server to relay
mail without the express permission of the site or distributing,
advertising or promoting software, products or services that have
the primary purpose of encouraging or facilitating unsolicited
commercial E-mail, Bulk E-mail or Spam.
Article Seven Internet Solutions reserves the right to monitor
all inbound and outbound data transmissions for statistic, performance
and anti-spam purposes. Information gathered within such reports
may be used to determine acceptable usage, averages and service
Information gathered by such monitoring remains property of Article
Seven Internet Solutions and may not be distributed to any third
party without written consent.
Interception of E-mail
Article Seven Internet Solutions reserves the right to intercept
any data which enters into or originates from its networks without
prior notification. Interception may include, and without limitation
the rejection of transmission, archive of transmission data, transmission
Article Seven Internet Solutions reserves the right to enforce a minimum password policy on all accounts hosted on its servers. Any account which is found to consist of a weak password may be suspended or have services denied without notice. Accounts which have been compromised due to weak passwords are subject to a penalty of R1000.00 per incident, excluding any investigation fees or third party amounts. In the event where Article Seven Internet Solutions is requested to investigate, or deems an investigation arising out of a week password a minimum fee of R1500.00 shall be charged to the account holders account. Should any investigation exceed an hour, the account holders account shall be charged at R1500 per hour. Article Seven Internet Solutions recommends that all clients make use of passwords which consist of no less than eight characters, and that the password include at least one capital letter, one numeric value and not contain any word similar to the account type or domain. Alternatively the account may make use of password generating tools to assist in providing secure passwords.
It is contrary to Article Seven Internet Solutions policy for
customers to use our servers to effect or participate in any of
the following activities:
- To post to any Usenet or other newsgroup, forum, e-mail mailing
list or other similar group or list articles which are off-topic
according to the charter or other owner-published FAQ or description
of the group or list
- To send unsolicited e-mail, if such unsolicited e-mail provokes
complaints from the recipients
- To engage in any of the foregoing activities using the service
of another provider, but channeling such activities through
a Article Seven Internet Solutions provided server, or using
a Article Seven Internet Solutions provided server as a maildrop
- To falsify user information provided to Article Seven Internet
Solutions or to other users of the service in connection with
use of a Article Seven Internet Solutions service.
When Article Seven Internet Solutions becomes aware of an alleged
violation of its AUP (Acceptable Use Policy), Article Seven Internet
Solutions will initiate an investigation (within 24-48 hours).
During such investigation Article Seven Internet Solutions may
restrict Customer´s access in order to prevent further possible
If the Customer is found in violation of our SPAM policy, Article
Seven Internet Solutions may, at its sole discretion, restrict,
suspend, or terminate Customer´s account and/or pursue other
civil remedies. Also, Article Seven Internet Solutions reserves
the right to pursue civil remedies for any costs associated with
the investigation of a substantiated policy violation. If such
violation is a criminal offense, Article Seven Internet Solutions
cc will notify the appropriate law enforcement department of such
Article Seven Internet Solutions does not issue service credits
for any outages incurred through service disablement resulting
from Policy violations.
The Customer shall be held liable for any and all costs incurred
by Article Seven Internet Solutions as a result of the customer´s
violation of these terms and conditions. This is including, but
is not limited to, attorney fees and costs resulting from Postmaster
responses to complaints from and the cleanup of unsolicited commercial
mailings and/or unauthorized bulk mailings and/or news server
First violations will result in a Cleanup Fee of R1500 and the
customers account will be reviewed for possible immediate termination.
A second violation will result in Cleanup Fee of R3500 and immediate
termination of the customers account. The Customer who violates
this policy agrees to also pay Investigation Fees of no more than
R1500 per hour that Article Seven Internet Solutions personnel
must spend to investigate any violations.
Article Seven Internet Solutions cc reserves the right to add,
delete, or modify any provision of this Policy at any time without
Reporting Network Abuse
Any party seeking to report any violations of Article Seven Internet
Solutions cc policy may contact